Frequently asked questions

If you are thinking about using Creative Solutions to partner your business you may have a couple of questions about our the company before you take your enquiry any further. Hopefully, below are some of the FAQ’s and our answers you may be looking for-

FAQ's from Creative Solutions
Are you a member of any trade association?

Yes, we are, we are certificated members of the following trade associations –

  • CSCS – Construction Skills Certification Scheme
  • IPAF – International Powered Access Federation

 

Do your prices include VAT

We charge VAT at the current rate and this will be shown clearly on your invoice.

What are your opening hours?

Our customer service desk is open Monday to Friday between 9.00 am and 5:00 pm. We are closed on Saturdays and Sundays and all public and bank holidays. There is an answerphone service outside of these hours where you can leave a message which will be responded to by the next working day.

Alternatively, you can submit a contact request form by clicking on the following link.

What is a PDF?

PDF files – short for portable document format files—are one of the most commonly used file types today. If you’ve ever downloaded a printable form or document from the Web, there’s a good chance it was a PDF file. Whenever you see a file that ends with .pdf, that means it’s a PDF file.